Shipping Policy

SPAREZO POLICIES

Shipping & Delivery Policy

Last updated: October 27, 2026

Sparezo aims to deliver motorcycle spare parts safely and efficiently. This Shipping Policy explains how orders are processed, dispatched, and delivered to customers.

1. Order Processing

Orders are processed after the required order details and payment, where applicable, have been verified. Processing time may vary depending on product availability, order volume, and verification requirements.

If an item is unavailable or additional information is needed, our team may contact you using the details provided with your order.

2. Delivery Locations

Delivery availability depends on the destination and the service coverage of our shipping partners. Please provide a complete and accurate delivery address, including the PIN code and a reachable contact number.

If you are unsure whether delivery is available in your area, please contact our team before placing an order.

3. Estimated Delivery Time

Delivery times may vary according to the destination, product availability, courier service, weather, public holidays, and other operational circumstances. Any delivery estimate provided is indicative unless expressly confirmed as a guaranteed service.

If a significant delay occurs, please contact our team for assistance with your order.

4. Shipping Charges

Shipping charges, if applicable, will be communicated during the order process or before payment confirmation. Charges may depend on the delivery location, package dimensions, weight, and selected shipping service.

5. Order Dispatch and Tracking

Where tracking is available, tracking details may be shared after the order has been dispatched. Tracking updates depend on the courier partner and may take time to appear in its system.

For assistance with an existing order, contact Sparezo with your order number and registered contact details.

6. Delivery Delays

Delivery may be delayed due to courier disruptions, severe weather, public holidays, transport interruptions, incorrect address details, or other circumstances beyond our reasonable control. We will assist with available order information when you contact our support team.

7. Incorrect or Incomplete Address

Customers are responsible for providing accurate delivery information. Incorrect or incomplete addresses may result in delays, failed delivery attempts, or additional shipping arrangements.

If you need to correct your address, contact us as soon as possible. Changes may not be possible after dispatch.

8. Receiving Your Order

Please check the outer packaging and product condition when receiving your order. If the package appears damaged, or the product is missing or incorrect, document the issue with photographs where possible and contact our team promptly.

9. Failed Delivery or Returned Shipments

If delivery fails because the address is incorrect, the recipient is unavailable, or the courier cannot complete delivery, the shipment may be returned to the sender. Any reshipment or associated charges will be reviewed according to the circumstances and applicable policy.

10. Shipping and Refunds

Shipping-related return or refund requests are handled according to our Refund Policy and applicable law. Please contact our support team before returning a product so that the correct procedure can be provided.

11. Contact Us

For shipping updates or delivery assistance, contact Sparezo: